Below please find shipping and payment policies.

All of our Patent Plaques and awards are custom made to our customer's specifications and we require payment prior to processing orders. We accept VISA, MasterCard, American Express or Check. Please make checks payable to MetalWorks Etcetera, LLC dba PatentPlaques.com and mail check to:
MetalWorks Etcetera
Accounts Payable.
2259A Woodlawn Street
Harrisburg, PA 17104-2753 

If your order is not 100% free from defects in materials and workmanship, you may return it in new condition and in its original packaging for a prompt credit, exchange or full refund. Please use email form if you have a question about a return or exchange.

Cancellations and changes must be made by 5:00 p.m. Eastern Time of the same day you place your order. All returns or exchanges must be made within 30 days of receipt. Personalized items cannot be returned for reasons other than defects in materials or workmanship.

1. When returning any products, please pack items along with the packing slip securely in the original package. Please be sure to protect all products from damage during shipping, as we can not be responsible for items damaged in shipping if not packed properly.

2. Send returns to:
MetalWorks etc.
Attn. Returns
2259A Woodlawn Street
Harrisburg, PA 17104-2753 

3. Your return may be sent by any insured carrier of your choice.

Privacy:

MetalWorks etc. has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site:

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