How do I return an item?

Request a Return:

If your order is not 100% free from defects in materials and workmanship, you may return it in new condition and in its original packaging for a prompt credit, exchange or full refund. Please use email [email protected] if you have a question about a return or exchange.

Cancellations and changes must be made by 5:00 p.m. Eastern Time of the same day you place your order. All returns or exchanges must be made within 30 days of receipt. Personalized items cannot be returned for reasons other than defects in materials or workmanship.

How To Return Your Order :

When returning any products, please pack items along with the packing slip securely in the original package. Please be sure to protect all products from damage during shipping, as we can not be responsible for items damaged in shipping if not packed properly.

Send returns to:
Attn. Returns
5 East Allen Street
Mechanicsburg, PA 17055-3302

Your return may be sent by any insured carrier of your choice. is leader in the IP Award Industry – Our job is helping companies an organizations implement Intellectual Property Recognition Programs easily and efficiently. Please contact us if you have any questions about our product line or the ordering process at 1-800-932-1662 ext. 5 or email [email protected]